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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jen King

Jen King

September 27, 2024

5  out of  5
rating by Jen King
"I’ve consistently had an amazing experience with Christina! She is extremely helpful, professional and goes above and beyond to assist with any questions or concerns. Her knowledge and efficiency make the process smooth every time. Highly recommend this group for all your insurance needs."
We responded:
"Jen- We are so happy to hear you had a great experience at our office. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to servicing your future needs in Auto and Homeowners. Kind regards, State Farm/ Melissa Eldridge Agency"
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Jane Bowman

September 27, 2024

5  out of  5
rating by Jane Bowman
"All I have to do is call and Christina has me taken care of just like that! She is the best!"
We responded:
"Thank you for taking the time to leave us a review Jane. We continuously work to create good customer experiences as well as being an industry leader in Life, Auto, and Homeowners insurance! All the best, State Farm/ Melissa Eldridge Agency"
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Gabby Dyer

September 26, 2024

5  out of  5
rating by Gabby Dyer
"Chris Adam’s was very professional, and helpful when it came to getting life insurance for me and my son. I would highly recommend him to anyone!"
We responded:
"Thank you for taking the time to leave us a review Gabby! We continuously work to create good customer experience as well as being an industry leader in Life insurance! All the best, State Farm/ Melissa Eldridge Agency "
Profile photo of Sam Shropshire

Sam Shropshire

September 26, 2024

5  out of  5
rating by Sam Shropshire
"A very helpful and good Insurance Company. Have had Christina Giorgione as our State Farm Agent for over 15 years and she has always been very helpful and able to help us with all of our insurance needs. She was our agent in another State Farm office and wherever she may go in the insurance business we will follow her."
We responded:
"Sam- Christina said it was a pleasure to assist you. We are so happy to hear you had a great experience at our office. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to servicing your future needs in Auto, Homeowners, and Life. Kind regards, State Farm/ Melissa Eldridge Agency"
Profile photo of Garry Goble

Garry Goble

September 25, 2024

5  out of  5
rating by Garry Goble
"Christina has been great and a pleasure to talk to. Was in a wreck and she handled everything. Absolute blessing…"
We responded:
"Thank you for taking the time to post a review of our office. We are happy to hear about your remarkable experience and that Christina was able to assist you with your Auto Insurance needs. If there is anything we can do to help, please don't hesitate to let us know. We hope to hear from you soon! Best regards, State Farm/ Melissa Eldridge Agency"
Profile photo of Joan Settles

Joan Settles

September 25, 2024

5  out of  5
rating by Joan Settles
"Thank you for a speedy service state farm is awesome👍"
We responded:
"Thank you for taking the time to leave us a review Joan. We continuously work to create good customer experiences as well as being an industry leader in Life and Renters insurance! All the best, State Farm/ Melissa Eldridge Agency "
Profile photo of Randell Hendrix

Randell Hendrix

September 24, 2024

5  out of  5
rating by Randell Hendrix
"I spoke with Chris and was skeptical because State Farm has been expensive in the past, but we went over my current coverage and found some things that weren't covered as good as I wanted them to be and after everything was said and done he got me a FAR superior policy and actually saved me money. I'm serious. Doubled my liability coverage on collision, lowered my deductible on comp, then helped me put together coverage for my home that touched all the bases and the final cost was significantly less than my old provider. I just figured it up and he is saving me over $400 a year... with more coverage and lower deductible. It's a no-brainer, give him a call and risk that 10 mins of time because I bet he'll save you some money and he may save you from a bad policy that isn't actually covering you. Hit a $50k car with $25k coverage and see how fast things turn bad for you! Call him and get a check up!!!"
We responded:
"Randell- Wow! Thank you for taking the time to post a review of our office. We are happy to hear about your remarkable experience and Chris was about to assist with your Auto and Homeowners insurance needs. Our goal is to always exceed your expectations! Thanks again and look forward to servicing your future needs! Best Regards, State Farm/ Melissa Eldridge Agency"
Profile photo of elysia Kinsey

elysia Kinsey

September 23, 2024

5  out of  5
rating by elysia Kinsey
"We have had insurance with State Farm for years and Christina has been an absolute pleasure to work with, that is why we transferred from Dalton back to Calhoun after Grover State Farm closed. Roy & Elysia Kinsey"
We responded:
"Elysia and Robert- We are happy to hear you had a great experience at our office with Christina. We love her just as much! Your review made our day! Our whole team works very hard to keep our customers happy. If there is anything we can do to help, please don't hesitate to let us know. Thanks again and look forward to servicing your future needs in Auto, Homeowners, and Life insurance. Best Regards, State farm/ Melissa Eldridge Agency"
Profile photo of Robert Kile

Robert Kile

September 23, 2024

5  out of  5
rating by Robert Kile
"Very professional and quick to resolve issue."
We responded:
"Thank you for taking the time to leave us a review Robert. We continuously work to create good customer experiences as well as being an industry leader in Auto insurance. All the Best, State Farm/ Melissa Eldridge Agency "
Profile photo of Chrissy Pressnell

Chrissy Pressnell

September 18, 2024

5  out of  5
rating by Chrissy Pressnell
"Chris Adams is an honest, thorough, money savings business man. He always has been. I've worked with him on different occasions for a long time so when he told me he was now doing insurance it was a no brainier. If would have known how much money he could save me all while giving me amazing coverage! I would have done this way sooner! 10 stars!"
We responded:
"Chrissy, we are so happy to hear you had a great experience at our office. Chris and all of our agents work very hard to always exceed your expectations with home and auto insurance. If there is anything we can do to help, don't hesitate to let us know. We hope to hear from you soon! Best regards, State Farm/ Melissa Eldridge Agency. "
Profile photo of Erica Queen

Erica Queen

September 17, 2024

5  out of  5
rating by Erica Queen
"Chris helped me get life insurance for myself and my mother. I recommend him and State Farm to anyone looking for insurance ."
We responded:
"Thank you for taking the time to leave us a review Erica! We are happy to hear about your remarkable experience and Chris was able to assist you and your mother with Life insurance! We look forward to servicing your future insurance needs. Best regards, State farm/ Melissa Eldridge Agency. "
Profile photo of Benjamin Gentry

Benjamin Gentry

September 12, 2024

5  out of  5
rating by Benjamin Gentry
"Never have I had a more relaxing experience. This was my first time getting my own policy. Nikki put my nerves at ease. She made the whole process super easy! The world needs more agents like her."
We responded:
"Thank you for taking the time to post a review of our office. We are happy to hear about your remarkable experience and that Nikki was able to assist with your auto and renters' insurance needs. Our goal is to always exceed your expectations! We hope to hear from you soon! Best regards, State Farm/ Melissa Eldridge Agency. "
Profile photo of Melissa Murray

Melissa Murray

September 11, 2024

5  out of  5
rating by Melissa Murray
"Chris Adams was very professional and patients with handling my needs. I would recommend him to anyone for your insurance needs."
We responded:
"Thank you for taking the time to post a review of our office Melissa! We are happy to hear about your remarkable experience with Chris and that he was able to assist with your auto insurance. We hope to hear from you soon. Best regards, State Farm/ Melissa Eldridge Agency "
Profile photo of Mohammad Nourani

Mohammad Nourani

September 5, 2024

4  out of  5
rating by Mohammad Nourani
"Very friendly, fast, and competent agents based in the USA"
We responded:
"Thank you for your feedback regarding your Auto and Homeowners policies, Mohammed. Much appreciated! Kind regards, State Farm/ Melissa Eldridge Agency"
Profile photo of Bailey

Bailey

September 4, 2024

5  out of  5
rating by Bailey
"I have not switched car insurance in years because shopping around is anxiety inducing for me. I’m so happy I had Nikki as my agent to guide me through the process because it was absolutely painless this time. She is so professional yet personable and made me feel very at ease while explaining to me in careful detail exactly what I was signing up for. I am now paying less for my car insurance with better coverage thanks to her help! I will absolutely be recommending Nikki Rogers and State Farm to my friends and colleagues for all their insurance needs from here on out."
We responded:
"We are happy to hear about your remarkable experience and that Nicole was able to assist you with your Auto and Life insurance! Nicole appreciates your kind words and is happy to service your future needs. thank you for taking the time to leave us a review. We hope to hear from your soon! Best regards, State Farm/ Melissa Eldridge Agency "
Profile photo of Lori Henderson

Lori Henderson

August 20, 2024

3  out of  5
rating by Lori Henderson
"I tried to leave a review before but was asked to remove it because they didn't want a bad review on their company. I understand that! I removed it because I was trying to be kind. HOWEVER, she did not do anything to help me with my policy. She only said a few sweet words. I had been with this company for 15 years and she couldn't do anything? I'm older, no bad records, i.e., no tickets, no wrecks, nothing. I own a 1999 and the trailer I live in. $70 a month? $460+ for 6 months? When I started with this agent, my payments were $40 and some change. For simply liability. I'm not saying she's a bad person. I'm just saying (my agent) didn't give my policy a sincere look and try to help. I'm sorry, but I believe you need a 'friend' (agent) to write your policy if you want your needs met in this world today. I miss the good ones who took time and knew you by name. Do better! Be better!"
We responded:
"Hello Lori. Thank you for your review, however, in all fairness, many things you said are not true. I've spoken with you (hence I do know you, and your name) and reviewed your Auto policy on multiple occasions. Every time, as I do with every customer, I am looking for maximizing your coverage and for ways to lower your out-of-pocket cost. Why? Because I know both are important to you! In one of our reviews, we determined you were not receiving the 'defensive driving discount.' I suggested you take the course, so you'd received the discount. And, if you remember, I pre-paid the course for all of my customers, so you didn't have to pay the fee. I realize this is a public forum, and I do want to respect you. However, I would have been happy to take another look at your policy to see if we could affect change, but you did not reach out. You must understand, insurance rates are based on several criteria, but primarily driving record and credit score. And even more, the Company determines the rate, not me. As for me, and my Team, we are a GREAT group of people who go above and beyond on a daily basis to help our customers. And we do it with a big heart and are grateful to help those who are appreciative of what we do. I want you to know, there are MANY!! I do wish you all the best with whomever you choose to do business with in the future. Kindest regards."
Profile photo of Laura Campbell

Laura Campbell

July 30, 2024

5  out of  5
rating by Laura Campbell
"Extremely helpful, very knowable, provided great options!!"
We responded:
"Thank you for taking the time to leave us a review Laura! We continuously strive to provide great customer experiences as well as being an industry leader in Home and Auto Insurance! Best regards, State Farm/ Melissa Eldridge Agency "
Profile photo of Matt

Matt

July 29, 2024

5  out of  5
rating by Matt
"I needed a quote on life insurance and everyone that I talked with was very helpful. Thank you for the help"
We responded:
"Thank you for taking the time to leave us a review Matt. We are happy to hear about your remarkable experience and our office was able to assist you with life insurance! We hope to hear from you soon. Best Regards, State Farm/ Melissa Eldridge Agency "
Profile photo of Jordan Edmondson

Jordan Edmondson

June 20, 2024

5  out of  5
rating by Jordan Edmondson
"Cam was awesome!!!! Very helpful!!!!"
We responded:
"Thank you for taking the time to post a review of our office. We are happy to hear about your remarkable experience and that Cam was able to assist with your auto and life policies! If there is anything we can do to help, please don't hesitate to let us know. We hope to hear from you soon! Best regards, State Farm/ Melissa Eldridge Agency. "
Profile photo of Mckayla Hinson

Mckayla Hinson

June 3, 2024

5  out of  5
rating by Mckayla Hinson
"Amazing"
We responded:
"Thank you for taking the time to leave us a review, Mckayla! We continuously work to create good customer experiences as well as being an industry leader in Auto and Life insurance! All the best, State Farm/ Melissa Eldridge Agency"
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Steve Paige

May 29, 2024

5  out of  5
rating by Steve Paige
"Melissa and her team are absolutely incredible! You will not go wrong with her offices. Professional and responsive!"
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Jason N

May 15, 2024

5  out of  5
rating by Jason N
"Yvette Pullen is an amazing agent that always has time to give answers and find solutions. I would recommend Yvette to handle all the insurance needs that you may have."
We responded:
"Thank you for taking the time to leave us a review Jason! We continuously work to create good customer experiences as well as being an industry leader in auto insurance! All the best, State farm/ Melissa Eldridge Agency "
Profile photo of Blake Hobgood

Blake Hobgood

May 3, 2024

5  out of  5
rating by Blake Hobgood
"I called to get my insurance swapped from my parents to my own and Christina Giorgione was very helpful and made the process easy."
We responded:
"Blake- We are happy to hear you had a great experience with our office! Our team works very hard to keep our customers happy. We look forward to servicing your future need in auto insurance! - best regards, State Farm/ Melissa Eldridge Agency. "
Profile photo of Ashley Dunbar

Ashley Dunbar

April 12, 2024

5  out of  5
rating by Ashley Dunbar
"I love my agent and all of the representatives here. They are always extremely helpful whenever I have questions and always get me what I need. I recently spoke with Christina, Office Manager, and she answered all of my questions and gave me the solutions I needed quickly and efficiently. Thanks!"
We responded:
"Thank you for taking the time to leave us a review Ashley! We are happy to hear about your remarkable experience and that Chrisina was able to assist you with your auto policy. Our goal is always to exceed your expectations! If there's anything we can do to help, please don't hesitate to let us know. We hope to hear from you soon! Best regards, State Farm/ Melissa Eldridge Agency"
Profile photo of Crystal Cavender

Crystal Cavender

April 2, 2024

5  out of  5
rating by Crystal Cavender
"Josh was very honest and informative. He was able to find the best deal on insurance along with a health policy for cheaper then any other company. And yes I called them all. Thank you!"